Service

Legionella

Independent Legionella testing, water quality verification and risk-based reporting for cooling towers, warm-water systems and potable water supplies.

Overview

Legionella risk is often invisible until testing identifies a problem — or until an outbreak, complaint or regulator enquiry places the system under scrutiny. Building owners, facility managers and businesses have duties under work health and safety and public health requirements to identify, manage and verify water-related health risks, particularly in systems where warm temperatures, stagnation, biofilm, sediment or weak disinfection can allow Legionella to grow.

SCG provides independent Legionella and water quality inspection, sampling, testing coordination and reporting for cooling towers, evaporative systems, warm-water and hot-water systems, drinking-water supplies and other managed water systems. Engagements can include routine verification sampling, post-remediation testing, water risk assessments, review of water quality management plans, field parameter testing and microbiological analysis interpreted against relevant guidance.

SCG does not sell water treatment. We provide independent testing, inspection and evidence-based reporting so duty holders can understand what the results mean, what actions are required and whether controls are working in practice. Where inspection activities fall within SCG’s accredited scope, outputs may be issued in accordance with NATA ISO/IEC 17020 requirements.

"Legionella risk is managed through independent verification — not visual inspection, assumptions or treatment records alone."

What We Do

  • Legionella sampling and independent water quality testing
  • Cooling tower and evaporative system inspection and verification
  • Warm-water and hot-water system testing for aged care, health, accommodation and commercial facilities
  • Drinking-water and potable water testing against the Australian Drinking Water Guidelines
  • Field parameter testing including temperature, pH, disinfectant residual, turbidity, conductivity and TDS
  • Microbiological testing coordination including Legionella, L. pneumophila, Pseudomonas aeruginosa, HPC, coliforms and E. coli
  • Water risk assessments and management plan reviews aligned to relevant guidance, including enHealth, NHMRC and AS/NZS 3666
  • Verification sampling following remediation, exceedances or suspected system failure

How We Deliver

  • Legionella inspection, sampling and testing

    • Inspection and sampling of cooling towers, evaporative systems, warm-water systems, hot-water systems, potable water systems and other water systems where Legionella or microbiological risk requires verification.
    • Identification of sampling points based on system type, risk profile, operational context and relevant regulatory or management plan requirements.
    • Collection of water samples using appropriate methods, with field measurements recorded at the time of sampling to support interpretation.
    • Coordination of microbiological analysis for Legionella and related water quality indicators through appropriate laboratory pathways.
    • Testing programs for routine monitoring, investigation, post-remediation verification and due diligence purposes.
  • Independent review, interpretation and verification

    • Independent interpretation of results against relevant requirements and guidance, including enHealth guidance, the Australian Drinking Water Guidelines, NHMRC guidance and AS/NZS 3666 where applicable.
    • Review of exceedances, control failures and trends to identify likely contributing factors, including temperature control, stagnation, dead legs, biofilm, sediment, disinfection weakness or inadequate maintenance.
    • Verification sampling after corrective actions, system cleaning, disinfection, remediation or water treatment adjustments.
    • Review of water risk assessments, water quality management plans and Legionella control procedures to confirm whether they are suitable, implemented and being verified.
    • Clear reporting that explains what was tested, what was found, what it means and what actions should be considered.

Where We Work

SCG supports Legionella and water quality testing engagements across:

  • Commercial buildings and facilities
  • Aged care and health care facilities
  • Hotels, accommodation and hospitality venues
  • Body corporates and strata-managed properties
  • Councils and government facilities
  • Industrial and manufacturing sites
  • Aviation, transport and logistics operations
  • Water treatment providers requiring independent verification

Particular expertise is applied where water systems present higher public health or operational risk, including cooling towers, warm-water systems, complex building water networks and facilities where independent evidence may be required for regulator engagement, incident response, due diligence or post-remediation verification.

Outputs You Receive

Engagement outputs are structured to support compliance, governance and practical action. Depending on scope, deliverables typically include:

  • Legionella and water quality inspection reports with sampling details and traceable evidence
  • Field parameter records, including temperature, pH, disinfectant residual, turbidity, conductivity and TDS where relevant
  • Microbiological results summaries, including Legionella, L. pneumophila, Pseudomonas aeruginosa, HPC, coliforms and E. coli where included in scope
  • Exceedance summaries, risk ratings and recommended actions
  • Post-remediation verification reports confirming whether corrective actions have been effective
  • Water risk assessment findings and water quality management plan review outputs
  • Advisory reports suitable for facility managers, duty holders, water treatment providers, regulators and executive decision-making

Why Smale Consulting Group

  • Independent testing and verification — SCG does not sell water treatment, so findings are not shaped by treatment revenue

  • NATA-accredited inspection body to ISO/IEC 17020 within defined scope, Accreditation No. 20913

  • Practical environmental health and water quality experience across commercial, public, health, accommodation and operational environments

  • Clear interpretation of technical results against relevant guidance, not just laboratory numbers without context

  • Outputs structured for duty-holder due diligence, regulator engagement and post-remediation verification

  • Direct access to senior practitioners, with no handoff layers

Frequently Asked Questions

What is Legionella risk management?

Legionella risk management is the ongoing process of identifying where Legionella can grow in water systems, controlling the conditions that allow growth and verifying through testing that controls are working. It typically considers system design, temperature, stagnation, biofilm, sediment, disinfection, maintenance and monitoring. SCG supports the independent inspection, sampling, testing and verification component.

How often should cooling towers be tested?

Testing frequency is set by regulation and your site’s risk-management plan. We confirm the right cadence for your systems and jurisdiction.

Are your results independent and accredited?

Yes. SCG is accredited by NATA as an inspection body to ISO/IEC 17020 (Accreditation No. 20913), covering environmental-health inspection including water quality.

Where do you operate?

Brisbane, the Gold Coast and across Queensland.

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Need independent Legionella testing, water quality verification or post-remediation sampling for a cooling tower, warm-water system or potable water supply?

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